Member View Bugs and Problems

Member View Known Bugs and Problems
Recent Fixes

Bug/Problem Report Format
Description of severity codes

Program	Member View
Version	Version 0.18 Release Date 07/24/98
Applies to	V0.18 and earlier. Search combo boxes.
Description	Small memory leak.
Found date	07/25/98
Found by	D.Wachtel
Status	Fixed in V0.19
Problem	The leak was small enough that no problems occurred under normal circumstances. When search lists were pruned, storage for an object instance was not being freed by the list element delete method. Explicit destruction of the object instance in each list element has been added to free the storage allocated for each object instance.
Severity	Minor
Fix/Workaround	Fixed V0.19. Storage is freed properly.
Fixed By	D. Wachtel
Fixed Date	07/25/98

Program	Member View
Version	Version 0.18 Release Date 07/24/98
Applies to	National file browser Version 0.18 and earlier versions containing the browser.
Description	File in use error
Found date	07/26/98
Found by	D.Wachtel
Status	Fixed in V0.19
Problem	Opening the same file twice when the second opening used the browse for files command rather than picking the file from the database table caused a file sharing error.
Severity	Minor
Fix/Workaround	Fixed V0.19. Open table was not closed in browse for file command when a new file was selected. It now is closed properly.
Fixed By	D. Wachtel
Fixed Date	07/26/98

Program	Member View
Version	Version 0.18 Release Date 07/24/98
Applies to	V0.18 and earlier. People View Address Tab
Description	Key Violation sometimes reported when adding a new address.
Found date	07/24/98
Found by	D.Wachtel
Status	Fixed in V0.19
Problem	When this problem occurs, the value held in the nextaddr table is one less than the highest allocated address key. When the next address is created and a post is done, a key violation results. This may be related to a similar problems that occurred recently at the Atlanta beta test site.
Severity	Moderate to severe
Fix/Workaround	Fixed V0.19. The key number is now verified before creating a record.
Fixed By	D. Wachtel
Fixed Date	07/25/98

Program	Member View
Version	Version 0.18 Release Date 07/24/98
Applies to	V0.18 and earlier. Reading National files, Merging and importing from external records
Description	Occasionally a person is linked to another address in error.
Found date	07/24/98
Found by	D.Wachtel
Status	Fixed in V0.19
Problem	Sometimes a member will be linked to the wrong address when there are similarities between the name and address. This happens because the matching algorithm is finding a match in error. Bad linkages will occur about once for every 100 members read. Checking addresses "by hand" in the Places view shows the addresses that are linked in error. These have multiple occupants of the same address that are obviously incorrect.
Severity	Severe
Fix/Workaround	Fixed V0.19. Instance variables needed to be fully qualified. A boolean result was not being assigned to a method.
Fixed By	D. Wachtel
Fixed Date	07/26/98

Program	Member View
Version	Version 0.17 release Date 07/10/98
Applies to	V0.17 only. Reading National files, Merging and importing from external records
Description	Invalid e-mail addresses and interests reported.
Found date	07/24/98
Found by	D.Wachtel
Status	Fixed in V0.18
Problem	When this problem occurs, the e-mail and interests reported to be invalid are correct. They do not get put into the database. Each error puts up an error dialog that must be dismissed with OK. Apparently the check for non-ASCII characters in fields, put in as an additional protection against corrupting the target database, reports an error by mistake.
Severity	Moderate
Fix/Workaround	Fixed V0.18. The checks for valid characters was done using an incomplete collating sequence. The has been replaced with the proper sequence.
Fixed By	D. Wachtel
Fixed Date	07/24/98

Program	Member View
Version	0.16
Applies to	Reading data files and inserting records
Description	Post errors, key violations
Found date	06/15/98
Found by	G.J. Atlanta Region, SCCA
Status	Partial fix in 0.17, complete fix in V0.19
Problem	Under some conditions a duplicate key error will be reported when trying to insert a record.
Severity	Severe
Fix/Workaround	Member view is still mostly usable, but new records of the type that crashed cannot be entered. Running TUtil32.exe on the DB tables and restarting MV or starting up a read of a national data file (you can abort the read after the first record is read) may fix the problem. Hand editing the offending tables after verifying the integrity of the tables will also fix the problem, but should only be done by CSI personnel. Fixed in version 0.19
Fixed By	D. Wachtel
Fixed Date	07/24/98 and 07/26/98

Program	Member View
Version	0.16
Applies to	Any operation that opens tables
Description	EDBEngineError “Too many open cursors”
Found date	05/98
Found by	D.Wachtel
Status	This is a configuration problem that is fixed by changing settings.
Problem	Too many open cursors means that there are too many file handles being requested. The number of available file handles is set in the BDE configuration dialog.
Severity	Severe
Fix/Workaround	Exit Member View and start up the Database Engine Configuration tool. Change to the “System” tab. Find the entry for “MAXFILEHANDLES”. The value will probably be something like 16. Change it to a number greater than 48. On the main menu, select File->Save to save the BDE configuration. Then select File->Exit to dismiss the tool. If the problem still occurs, you need to edit the config.sys file line “FILES=xx” where xx is some integer. If the line is missing, then type in “FILES=60” without the quotes of course. If the line is present and the number is less than sixty then change the number to sixty.
Fixed By	NA
Fixed Date	NA

Program	Member View
Version	0.16
Applies to	People Window
Description	When tabs are selected sometimes the contents does not update.
Found date	05/98
Found by	Dave Wachtel
Status	Open
Problem	There is a sporadic problem with updating tab contents under some combination of conditions that are still to be determined. The fields remain blank even though there is data that should be displayed. This is particularly common in the personal data tab.
Severity	Moderate
Fix/Workaround	The workaround is to select another person, then select the desired person again. The blank fields should update.
Fixed By
Fixed Date

Blank Bug/Problem report table

Program	Member View
Version
Applies to
Description
Found date
Found by
Status
Problem
Severity
Fix/Workaround
Fixed By
Fixed Date

Description of severity codes
Fatal	Program or computer locks up or crashes, reboot may be required. Program or computer does not crash but data is definitely damaged.
Severe	Program functionality or data integrity is compromised. GPF or other fault occurs that does not cause the program or computer to crash.
Moderate	Program behaves in an inconsistent or unexpected manner. Incorrect data appears in a field or fields or not refreshed even though the underlying data is correct.
Minor	Merely annoying or aesthetically unpleasant. Program functions normally.

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Last modified: Friday, April 19, 2002 10:51 AM